Support Centre

We are here to help you get started!

Explore guides on getting started, troubleshoot common issues, delve into advanced features, and find answers to your DRM and technical queries

Getting Started

Account Setup and Login


Exploring the eBook Library


Reading Features and Customization


Managing user profiles

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Customizer Settings

Personalizing Reading Preferences


Night Mode and Eye-Friendly Settings


Annotation and Highlighting Tools


Managing Bookmarks and Notes

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General

Account Management


Technical Support and Troubleshooting


Payment and Billing Inquiries


Community and Feedback

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Troubleshooting

Common Download Issues


App Crashes or Freezing


Inability to Sync Across Devices


Missing or Distorted Content

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Advanced

API Integration and Developers Guide


Custom Scripting and Automation


Metadata Management for Publishers


Advanced User Analytics and Insights

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DRM

Understanding DRM and Security


DRM Compatibility and Device Authorization


Sharing and DRM Restrictions


DRM Removal Requests and Policy:

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Can’t find what you need?

Our support ticketing option gives you options to send your custom queries and get the support that you need.

Open A Ticket